Hospitality SME innovation: responses to multifaceted crises
نویسندگان
چکیده
Purpose This research investigates the multifaceted effects of Covid-19, Brexit and climate change on Small Medium-sized Enterprises (SMEs) in hospitality sector. Specifically, authors evaluate main opportunities, challenges implications that businesses face times crises, innovate as a response. Design/methodology/approach The adopts mixed methods approach firstly analysing quantitative data from Business Insights Conditions Survey (BICS). Second, qualitative where are gathered interviews with range SMEs. analysed independently then triangulated to gain deep understanding issues faced by SMEs their responses. Findings contributes knowledge impact economic underlines multiple challenges. findings show sector has responded innovations meet requirements regulations, some which were forced upon industry due changing regulations unforced based strategic intentions entrepreneurialism business owners. Originality/value paper embeds pandemic challenges, identifying two distinct types innovation SME responses Survival is reliant adaptations, brought about others change.
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ژورنال
عنوان ژورنال: British Food Journal
سال: 2023
ISSN: ['0007-070X', '1758-4108']
DOI: https://doi.org/10.1108/bfj-11-2022-0982